Returns
Any item may be returned within 30 days of the date of purchase. Items damaged (physical shipping damage) in shipping are returned at no cost to our customers. If you simply change your mind, you will be responsible for return shipping and original shipping charges are not refundable plus you may be charged a 15% restocking fee.
All Returns Require Prior Authorization
Please visit our website and follow the link to Questions (left side of page). Next click on the bold term Request a Return or Defective Exchange at the Customer Service Help Desk. Enter all info requested, and allow up to 2 business days for a response. Any item returned without authorization will be refused. Returned merchandise must be postmarked no later than 7 days after we provide you with a Return Authorization Number.
Non-Defective Returns
Non-defective Products returned to us for a refund will be credited to your original form of payment less our actual cost we incurred in connection to shipping your Product to you
regardless of any amount you may have been charged including promotional "Free Shipping"
Defective Returns
Defective Products returned to us for a refund will be credited to your original form of payment less our actual cost we incurred in connection to shipping your Product to you
regardless of any amount you may have been charged including promotional "Free Shipping"
Non-Returnable Items
Accessories4less is unable to accept returns of the following items:
Cut-to-length wire/cable
Special order merchandise
Projection bulbs
Any product with a service activation feature
eBay Purchases
14 DAYS FROM DATE OF PURCHASE TO RETURN FOR EXCHANGE OR REFUND. RETURN SHIPPING IS NOT PAID BUY ACCESSORIES4LESS REGARDLESS OF THE REASON FOR THE RETURN
Packaging Your Return
Returned merchandise must include all factory packed accessories in the ORIGINAL CARTON, all ORIGINAL PACKAGING and with all UPC and Bar Codes intact. Incomplete returns will receive a reduced credit reflecting any missing
accessories
Missing accessories: The value of missing items will be deducted from the credit amount of a return. For identical even exchanges, we will exchange what the customer returns (e.g., box for box, manual for manual, etc.)
Return Shipping Costs
You are responsible for shipping any returned product. Acessories4less (or the manufacturer) will pay for return shipping of a defective item only if it is being returned for an exchange within 30 days of date of purchase. We will not pay for the return of any item being returned for a refund, regardless of the reason. Returned merchandise must be postmarked no later than 7 days after we provide you with a Return Authorization Number
Refused packages
Customers will receive less than full credit on any merchandise returned to sender as either refused or undeliverable (other than freight damaged goods) due to return shipping charges
Processing Time
Returns meeting the conditions outlined above will be processed within 5 business days following receipt. Processing may be slightly extended during peak business periods. Credit to your card may take up to 30 days to post after processing
Low Stock / Out of Stock Items
Should your item be defective and Accessories4less either has low stock or no stock of the item, we reserve the right to have the item sent for servicing at our
discretion
